Bridging the Patient-Doctor Communication Gap

Medical interns are often less courteous than patients expect according to a paper published in a recent edition of the Journal of Hospital Medicine. Studies over time have shown that gaps in patient-provider communication are due to a number of factors such as time restraints and physician training, and can affect patient satisfaction ratings and readmission rates.

Nucleus Medical Media offers hospitals a unique new product for managing readmissions and improving patient satisfaction. Medical animations offer providers a solution to the time-crunch that often comes with treating patients and helping them learn about conditions, treatments, or prevention of health issues. With over 150 animations in multiple languages available to hospitals, healthcare systems, clinics, and more, 3D medical videos can help bridge the patient-provider communication gap that plagues our healthcare system.

One user, Gwinnett Medical Center has found that using animations can help speed up their discharge process and help reduce this communication gap. The discharge animations are played for patients or caretakers before they leave the hospital, and a teach-back session ensures that patients understand the steps to their post-surgery care.

Lynne Sycamore, Patient and Family Education Coordinator with Gwinnett, says, “Often, when patients leave our care, they’re still feeling the effects of anesthesia, or they may be on pain medication. Patients may not remember everything we’ve told them, but they can go back to the website and watch the animations again.”

To learn more about using 3D medical animations to bridge your patient-provider communication gap, contact Nucleus.

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